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Security researcher Aleksejs Kuprins of CSIS cybersecurity services company has discovered 24 apps which have been available for download in the Google Play Store that contain ‘Joker’ malware. What Is Joker Malware? Joker malware is a spy and premium subscription bot that makes money by simulating clicks. If, for example, a Joker infected app is…
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A new global Forrester Consulting study predicts major changes in their service workforce over the next five years, including replacing call centre and customer service centre staff with automated dispatch notification. The Study The “From Grease To Code: What Drives Digital Service Transformation” study, commissioned by cloud-based software for service execution management company ServiceMax, highlights…
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France’s finance minister, Bruno Le Maire has said that the development of Facebook’s new Libra cryptocurrency will be blocked in Europe unless concerns over risks to consumers and to the monetary systems of countries can be addressed. Libra – Announced in June Announced in June this year and due to be launched in 2020, Libra…
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The acquisition of AI voice recognition start-up Apprente by the McDonalds franchise gives the restaurant chain its own Silicon Valley technology division and promises an automated ordering system for drive-throughs, self-order interfaces and the mobile app. Apprente Apprente is a Silicon Valley-based start-up (founded 2017, Mountain View, California) that specialises in making customer service chatbots. …
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The Human Factor report from Proofpoint shows that almost all cyber-attacks, at some stage, involve the exploitation of human error in the form of social engineering. What Are Social Engineering Attacks? Social engineering attacks involve the manipulation and deception of people into performing actions such as transferring money to criminal accounts or divulging confidential information. What…
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A recent Wall Street Journal report has highlighted how, in March this year, a group of hackers were able to use AI software to mimic an energy company CEO’s voice in order to steal £201,000. What Happened? Reports indicate that the CEO of an unnamed UK-based energy company received a phone call from someone that…
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The Information Commissioner’s Office (ICO) has warned those retiring or taking a new job that under the Data Protection Act 2018, employees can face regulatory action if they are found to have retained information collected as part of their previous employment. Old Investigation The renewed warning was issued following the regulator concluding its dealings in…
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If you’d like to optimise your Wi-Fi signal by being able to quickly analyse Wi-Fi networks directly from your Android device, measure signal strength and identify crowded channels, Wi-Fi Analyzer may be the app for you. This open-source, free app, which has no-adverts and claims not to collect any personal information, uses as few permissions…
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Reports from online tech commentators indicate that Microsoft will soon be enhancing its Your Phone app with the ability to make phone calls from a desktop PC, thereby making the app a serious challenger to Apple’s iMessage and FaceTime. The Your Phone App Microsoft’s Your Phone desktop App connects your phone to your PC thereby…
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A Tech Nation Report has shown that AI investment in the UK reached record levels in the first six months of the year making it the third biggest market in the world for AI investment, just behind the US and China. Surge Crunchbase figures show that AI investment in the UK reached £859.29m in just…
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