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Multinational IT security company ‘Trend Micro’ has highlighted the future threat of cybercriminals making and posting (or threatening to post) malicious ‘deep fake’ videos online in order to cause damage to reputations and/or to extract ransoms from their target victims. What Are Deepfake Videos? Deep fake videos use deep learning technology and manipulated images of…
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A new global Forrester Consulting study predicts major changes in their service workforce over the next five years, including replacing call centre and customer service centre staff with automated dispatch notification. The Study The “From Grease To Code: What Drives Digital Service Transformation” study, commissioned by cloud-based software for service execution management company ServiceMax, highlights…
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The Human Factor report from Proofpoint shows that almost all cyber-attacks, at some stage, involve the exploitation of human error in the form of social engineering. What Are Social Engineering Attacks? Social engineering attacks involve the manipulation and deception of people into performing actions such as transferring money to criminal accounts or divulging confidential information. What…
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Reports from online tech commentators indicate that Microsoft will soon be enhancing its Your Phone app with the ability to make phone calls from a desktop PC, thereby making the app a serious challenger to Apple’s iMessage and FaceTime. The Your Phone App Microsoft’s Your Phone desktop App connects your phone to your PC thereby…
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Kaspersky’s blog is warning students who are about to go back after the summer holidays to beware of the risk of malware that’s masked as textbooks and essays online. Students Targeted According to Kaspersky, K-12 and college students who may want to save money on textbooks by seeking online essays and study materials may end…
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Google has already been criticised by some for not calling out China over disinformation about Hong Kong, but despite disabling 210 YouTube channels with suspected Chinese state links, Google’s new move to label Hong Kong YouTube videos hasn’t gone down well. Big Social Media Platforms Act Facebook and Twitter recently announced that they have banned…
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Microsoft has announced that Skype for Business Online will be giving way to ‘Teams’, with support for Skype for Business already ended on 31 July 2021, and all new Microsoft 365 customers due to get Microsoft Teams by default from 1 September 2019. What Is Teams? Introduced back in November 2016, ‘Teams’ is a platform…
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The government has announced that the UK Council for Internet Safety (UKCIS), which is the successor to the UK Council for Child Internet Safety (UKCCIS), has had its scope expanded to improve online safety for all in the UK. Part of Government Commitment The introduction of The UK Council for Internet Safety (UKCIS) is part of the…
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Facebook has launched a new anti-scam service using the £3m that it agreed to donate to the development of the programme in return for TV consumer money champion Martin Lewis dropping his legal action over scam ads. What Legal Action? Back in September 2018, MoneySavingExpert’s (MSE) founder Martin Lewis (OBE) took Facebook to the UK…
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Facebook has announced the launch of its new crypto-currency called ‘Libra’ 2020 which will enable payments to be made by a special phone app and by messaging services such as WhatsApp so that spending the new currency could be as easy and fast as texting. Libra Association Management of the currency, units of which can…
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