Providing IT support and solution to small and medium businesses. Servicing Edinburgh, Livingston, Fife and surrounding areas. Responsive, Flexible, Professional and friendly local support.
A new global Forrester Consulting study predicts major changes in their service workforce over the next five years, including replacing call centre and customer service centre staff with automated dispatch notification. The Study The “From Grease To Code: What Drives Digital Service Transformation” study, commissioned by cloud-based software for service execution management company ServiceMax, highlights…
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The Information Commissioner’s Office (ICO) has warned those retiring or taking a new job that under the Data Protection Act 2018, employees can face regulatory action if they are found to have retained information collected as part of their previous employment. Old Investigation The renewed warning was issued following the regulator concluding its dealings in…
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TNG and Furhat Robotics in Sweden have developed a social, unbiased recruitment robot called “Tengai” that can be used to conduct job interviews with human candidates. Existing Robot, Modified The robot, ‘Furhat’, was developed several years ago by Stockholm based start-up Furhat Robotics. The Furhat robot, which looks like an internally projected human face on…
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A new report by Code42 that surveyed 1,634 senior company employees in the UK, US and Germany, has found that most CEOs take what they regard to be their Intellectual property (IP) with them when they leave a company. It Belongs To Me The Code42’s 2018 Data Exposure Report appears to show what amounts to…
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A Singapore bank is reported to be using an AI-based system to make savings in the process of recruitment by automating the pre-screening of job applicants. ‘JIM’ The new AI screening platform, Jobs Intelligence Maestro (JIM) has been part of a pilot scheme that has been running at the DBS bank in Singapore since April.…
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Do you know the difference between a class and a function? Do you currently code as a hobby? We are looking to fill an apprenticeship roll for a asp.net c#. The successful candidate will be placed within training structure with ‘#youtrain’. We are looking for a self-motivated, coding junkie to join our small friendly team…
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