Category: IT Support

Providing IT support and solution to small and medium businesses. Servicing Edinburgh, Livingston, Fife and surrounding areas. Responsive, Flexible, Professional and friendly local support.

GDPR: Don’t Get Caught Out By Your Logfiles

With all the focus on the more visible elements of GDPR compliance ahead of the Regulation’s introduction of May 25th, one EU Working group is warning businesses not to forget what’s stored in the logfiles of their Internet-facing servers. What Are Logfiles and Why Should We Care? Logfiles record either events that occur in an…
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SharePoint Mapper

Mear Technology designed a tool to create a company share and monitors its availability.  This tool will allow your OneDrive for Business to be assigned to your computer. Benefits of using this tool include: OneDrive can be assigned a drive letter (This will appear in This PC in Windows 10). No caching of Data on…
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Serious Bug In Apple Mac OS Discovered

Apple is reported to have released an urgent software update on Wednesday, days after Turkish developer Lemi Ergin publicly reported a simple but serious bug in its Mac Operating System. MacOS High Sierra Affected The bug was discovered in the most recent version of MacOS High Sierra. It has been reported that, by entering the…
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Tech Tip – Sort Outlook Deleted Items by Date Deleted

If you’ve ever accidentally deleted an e-mail and you can’t remember what day it was originally sent to you, and you need to track it down then this is the tip for you. Here’s how it works: For Outlook: Go to the deleted items folder In the top ribbon bar, click on View tab then…
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PRIZE DRAW WINNER – £100 Amazon Voucher

All our customers enjoy the opportunity to win £100 (or $100 for our US customers) of Amazon vouchers for simply telling us how we are doing. After a customers support ticket is closed they receive an email asking them to rate our service via a short survey. This year we teamed up with our friends at…
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Free Training Webinar: Excel Time Savers

Friday 27th January 2017 at 11.00 a.m. (UK Time) Free Training Webinar* *Usual Price £50 per Attendee In this 40 minute (free) webinar on Friday  27th January at 11.00 a.m you’ll discover key information for you and your team to ensure you save time and effort with one of the business world’s most powerful tools available.. Fast…
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Tech Tip – Make A Windows 10 Full System Image Backup

With Windows 10 you can make a system image backup which means that you can easily restore your computer to the way it was in the event of a critical failure or issue. To make the backup: • Make sure you have a suitable storage medium e.g. secondary hard drive. • Press the Windows button…
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How Hackers Used Smart Household Devices To Launch A Massive Online Attack

In a worrying change of tactics, hackers have used the ‘Internet of Things’ (IoT) to launch an online distributed denial of service (DDoS) attack on the DNS service ‘Dyn’ with global consequences. Domestic ‘Smart’ Household Devices Used. Although DDoS attacks using botnets are certainly not uncommon, the fact that this latest attack used smart household…
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TechTip: Windows 10 How-To Start Menu Tips and Tricks

A short video tutorial from Microsoft explaining how you can can get more from the start menu.

Tech Tip – Make Web Reading Easier

If you’re tired, using a small monitor to read content (e.g. a laptop) or trying to see the small print displayed in a tiny font that makes your eyes water, then you can make the display larger and smaller in most browsers very easily. Let’s borrow some advice from our friends in the world of…
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