News

Providing IT support and solution to small and medium businesses. Servicing Edinburgh, Livingston, Fife and surrounding areas. Responsive, Flexible, Professional and friendly local support.

New, Free Secret Browsing and Cyber Security Service

Quad9 is a new, free service that will allow users to keep their Internet browsing habits secret and their data safe from malicious websites, botnets, phishing attacks, and marketers. What’s The Problem? When you browse the Internet, your Domain Name System (DNS) is likely set to whatever your ISP would like it to be (unless…
Read more

Tech Tip – Face ID: Unlock Your Phone With Your Face

Although not the same as Apple’s Face ID system, Android devices come with an in-built Face ID feature to give you extra security and to enable you to unlock your device with your face. Here’s how to use it: Go to the device settings > Security settings. Click on Screen Lock. Select the Secure Lock…
Read more

3CX V15.5 Update 2 Final Release: Hot desking, CRM integration and more

3CX have been really and we hare happy to announce they have released. BETA release of Update 2 was well received. Users were happy with the new features and improvements that were made to v15.5. This final release of Update 2 includes all the features of the BETA as well as some bug fixes and…
Read more

PRIZE DRAW WINNER – £100 Amazon Voucher

All our customers enjoy the opportunity to win £100 (or $100 for our US customers) of Amazon vouchers for simply telling us how we are doing. After a customers support ticket is closed they receive an email asking them to rate our service via a short survey. This year we teamed up with our friends at…
Read more

Tech Tip – Android: Have Two WhatsApp/Facebook/Twitter Accounts On The Same Device

From Lollipop you can create different user accounts e.g. if you want to keep social and professional separate, or if others use your device. You can, therefore, manage your different identities / accounts with WhatsApp / Facebook / Twitter on the same device. Here’s how: Set up a new user – go to Settings> Users>…
Read more

Xmas Toys – Security Concerns

With Christmas just around the corner, consumer watchdog Which? has asked retailers to stop selling some popular internet-connected toys which have “proven” security issues that could allow attackers to take control of the toy or send messages. Toys At Risk Consumer watchdog Which? has identified toys such as Connect, the i-Que robot, Cloudpets and Toy-fi…
Read more

Huddle Leaked Business Documents

A flaw has been discovered in the collaboration tool Huddle that is believed to have left private company documents able to be viewed by unauthorised persons. What is Huddle? Huddle is cloud-based and ‘secure’ software system for collaborative work, file sharing and project management. It can be accessed through mobile and desktop apps, and can…
Read more

Google’s Scary Hack Stats

With more than 15% of Internet users reporting takeovers of their email or social networking accounts, new research by Google and the University of California, Berkeley has shed light on how passwords are stolen and how accounts are hacked. Tracking Black Markets The research, which took place between March 2016 and March 2017, and focused…
Read more

1 In 4 Law Firms Ready For GDPR

A report by managed services provider CenturyLink Emea, shows that despite the threat of up to €20m fines or 4% of annual global turnover for serious data protection failings, only 25% of more than 150 legal sector IT decision-makers said their firms were GDPR ready. Why Not? If any sector looks likely to be prepared…
Read more

Bad Broadband? Get Automatic Compensation…

Ofcom has announced that broadband and landline customers will be automatically able to get money back from their providers when things go wrong, without having to make a claim for it. Review Brings ‘Automatic Compensation’ Agreement After a review and intervention in the broadband market by Ofcom, BT, Sky, TalkTalk, Virgin Media and Zen Internet,…
Read more