Author: Mike

Providing IT support and solution to small and medium businesses. Servicing Edinburgh, Livingston, Fife and surrounding areas. Responsive, Flexible, Professional and friendly local support.

Visa Crash In Europe Causes ‘Cash Only’ Chaos

On Friday 1st from 2.30pm, a Europe-wide system failure at Visa that left shoppers embarrassed as their card payments were declined and stores switched to ‘cash only’. Not Just Visa Customers To make matters worse, because a range of different banks and other financial institutions use Visa’s payment system, even those making transactions using non-Visa…
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Tech Tip – Create ‘For Follow Up’ Folder In Outlook

If you use Microsoft Outlook and you don’t want an important email that you need to follow up with to get lost among the deluge of each new day’s emails, you can keep track of it by creating a ‘For Follow Up’ folder. Here’s how: – Click the Folder tab on the top of Outlook:…
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7-Fold Rise in Mobile Fraud

It seems that as we spend more time using mobile devices, the fraudsters are following us as a new RSA Security report shows a massive rise in mobile fraud over the last 3 years. Up Nearly 700%! The latest quarterly report by fraud and risk intelligence experts at RSA Security shows that as the volume…
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Instant GDPR Complaints For Web Giants

In an almost inevitable turn of events, the social media and tech giants Facebook, Google, Instagram and WhatsApp faced a barrage of accusations that they were not compliant within hours of GDPR being introduced on May 25th. What’s Wrong? The complaints, spearheaded by Privacy group noyb.eu led by Max Schrems centred around the idea that…
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Alexa Records and Sends Private Conversation

A US woman has complained of feeling “invaded” after a private home conversation was recorded by her Amazon’s voice assistant, and then sent it to a random phone contact … who happened to be her husband’s employee. What?!! As first reported by US news outlet KIRO 7, the woman identified only as ‘Danielle’ had a…
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92 Carphone Warehouse Branch Closures

Dixons Carphone, owners of Carphone Warehouse stores has highlighted people not renewing their handsets as frequently and a declining market for long-term mobile contracts as 2 main reasons for the planned closure of 92 stores. Profits Hit – Shares Down The decision to close 92 of its more than 700 Carphone Warehouse stores this year…
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Tech Tip – One Handed Keyboard On An iPhone

If you’ve struggled to use the keyboard on an iPhone and found it a little unwieldy, or had difficulty reaching across the entirety of the keyboard when you have only one hand free, here’s how to adjust the size and position of the keyboard in iOS 11 so you can use it with just one…
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Facial Recognition In The Classroom

A school in Hangzhou, capital of the eastern province of Zhejiang, is reportedly using facial recognition software to monitor pupils and teachers. Intelligent Classroom Behaviour Management System The facial recognition software is part of what has been dubbed The “intelligent classroom behaviour management system”. The reason for the use of the system is reported to…
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Data Breach Fine For UK University

The Information Commissioner (ICO) has imposed a fine of £120,000 on the University of Greenwich for a data breach that left the personal details of thousands of students exposed online. What Happened? The breach was discovered back in February 2016, but actually dates back to 2004 and concerns a microsite that was made for a…
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TalkTalk Super Router Security Fears Persist

An advisory notice from software and VR Company IndigoFuzz has highlighted the continued potential security risk posed by a vulnerability in the WPS feature in TalkTalk’s Super Router. What Vulnerability? According to IndigoFuzz, the WPS connection is insecure and the WPS pairing option is always turned on i.e. the WPS feature in the router is…
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