Essentials Explained : What Can Microsoft 365 Do?
Microsoft 365 is packed with numerous apps designed to save time, boost productivity and help you work smarter. Here’s a closer look at some essential (yet often under-utilised) applications that can make a significant difference in your daily workflow.
Planner
This app is a task management tool that helps teams create detailed plans, assign tasks, and track progress using visual boards and charts. Planner integrates seamlessly with other Microsoft 365 apps like Teams and Outlook, allowing for efficient task management and collaboration across different platforms.
Whiteboard
Whiteboard is a digital canvas that allows teams to brainstorm, plan, and create together in real-time, no matter where they are located. Whiteboard supports collaboration with tools for drawing, note-taking, and diagramming, enhancing team creativity and productivity
Bookings
This is a great scheduling tool that simplifies managing appointments with customers and clients. Bookings provides a web-based booking calendar that integrates with Outlook to automatically send confirmations and reminders, helping to reduce no-shows and ensuring smooth appointment scheduling. It’s Microsoft’s answer to the popular ‘Calendly’ software.
Microsoft Loop
This co-creation tool brings together components like tasks, notes, and data from various Microsoft 365 apps into collaborative workspaces. Loop helps teams stay organised and work together efficiently by consolidating all the necessary elements of a project in one place.
Power Automate
If you’re looking for an automation tool that helps save time on repetitive tasks like data entry, email notifications, and file management, Power Automate could be for you. It essentially connects your apps and services to create automated workflows. Power Automate supports a wide range of triggers and actions, making it highly customisable for various business needs.
Power Apps
If you need to build custom apps but have a minimal knowledge of coding, Power Apps may be just what you need. Power Apps enables you to create apps that can interact with data stored in various Microsoft 365 apps like SharePoint, Dynamics 365, and SQL Server, thereby providing a flexible and scalable solution for unique business processes.
Microsoft Viva
Viva could broadly be described as an ‘employee experience platform’ that brings together communications, knowledge, learning, resources, and insights to support your workforce. Viva aims to improve employee engagement and well-being by integrating with existing Microsoft 365 apps and services.
SharePoint
Although you may have heard the name SharePoint, if you haven’t tried it, you may not realise how versatile and helpful SharePoint can be. This is a platform for creating websites, sharing documents, and collaborating across teams and departments. SharePoint allows for the creation of custom intranet sites and document libraries, which can help streamline information sharing and document management within an organisation. Using SharePoint can therefore help enhance efficiency, reduce duplication of effort, plus ensure that all team members have access to the most up-to-date information, thereby improving overall productivity and decision-making.
Microsoft Forms
A tool for creating surveys, quizzes, and polls, Forms collects real-time responses and provides analytics to help you make data-driven decisions, making it easy to gather feedback, conduct research, or assess employee or customer satisfaction.
Yammer
Although now quite an old app (introduced in 2008 and acquired by Microsoft in June 2012), Yammer still reportedly has tens of millions of monthly active users worldwide. This enterprise social networking service facilitates communication and collaboration within your organisation. Yammer enables employees to create groups, share updates, and engage in discussions, fostering a more connected and informed workplace.
Sway
This digital storytelling app enables you to create interactive reports, presentations, and newsletters. One big advantage of Sway is that it offers easy-to-use templates and design tools that help users create visually appealing content without the need for advanced design skills, making it ideal for sharing information in an engaging way.
Stream
Introduced to Microsoft 365 back in 2017, Stream is a video service for businesses to securely upload, share, and manage videos. Stream integrates with other Microsoft 365 apps, enabling features like automatic transcription, video search, and embedding videos in Teams and SharePoint, thereby enhancing the way teams can use video for communication and training.
To Do
As the name suggests, this task-management app allows you to plan your day and keep track of your to-do lists. To Do integrates with Outlook tasks, thereby enabling you to manage all your tasks in one place (which is very convenient) and set reminders and due dates to stay on top of their responsibilities.
Clarity
This is a web analytics app that provides insights into user behaviour on your website. For example, Clarity offers heatmaps, session recordings, and other analytical tools to help improve user experience and engagement, thereby making data-driven decisions easier and more effective.
Microsoft Lists
If you need to track information and stay on top of organising work, Lists does just that. Lists helps you to create, share, and track lists with anyone, using templates to get started quickly and customising views and formats to fit the team’s specific needs. It also integrates with Teams for seamless collaboration.
Clipchamp
This video editing tool enables you to create and edit professional-looking videos with relative ease. Clipchamp offers a range of templates, effects, and editing tools that make video production accessible even to those without extensive video editing experience.
Intune
Intune is a cloud-based service focusing on mobile device management (MDM) and mobile application management (MAM). This app can help secure your organisation’s data by managing how devices access and share information, ensuring compliance with security policies.
Microsoft Entra ID
If you need to protect sensitive information and ensure that only authorised users can access critical data and systems, then Microsoft Entra ID identity and access management service can help. Microsoft Entra ID enhances security by managing user identities and access to resources across your enterprise.
How Do You Find and Access Microsoft 365 Apps?
Accessing the wide variety of apps available in Microsoft 365 is designed to be simple and convenient. The Microsoft 365 app launcher, a grid icon in the top-left corner of the Microsoft365.com page, is your primary gateway. Clicking this icon reveals a menu of all your available apps. If you don’t see the one you need, clicking “All apps” provides a comprehensive list. The launcher also tracks your most recently used apps for quick access.
Many Microsoft 365 apps can also be installed directly on your desktop or mobile devices, ensuring you can use them offline. For desktop applications, visit the Microsoft 365 downloads page to download apps like Word, Excel, and PowerPoint. Mobile users can find these apps in the App Store or Google Play Store, making it easy to access tools like Microsoft Outlook and OneDrive on the go.
Microsoft Teams integrates several Microsoft 365 apps within its interface, enhancing collaboration. By signing into Teams, you can browse and install apps like Planner and Lists from the “Apps” section, allowing seamless use within your team channels and chats.
Also, most Microsoft 365 apps have web versions accessible from any browser, eliminating the need for downloads. Simply go to Microsoft365.com and select the app you need from the homepage or app launcher. These web apps offer functionalities similar to their desktop counterparts, ensuring a smooth experience across devices.
For added efficiency, bookmark the Microsoft 365 login page and frequently used app URLs. Pinning your most-used apps in the launcher also ensures easy access. This way you can maximise productivity with the comprehensive suite of Microsoft 365 apps, whether in the office, at home, or on the go.
What Does This Mean For Your Business?
The extensive array of apps offered by Microsoft 365 provides many advantages for businesses and individuals. By integrating these apps into daily operations, businesses can significantly enhance their efficiency, productivity, and overall workflow. Applications like Planner and To Do streamline task management and ensure that teams stay on track, while Power Automate eliminates repetitive tasks through automation, allowing employees to focus on more strategic activities.
For businesses, the use of tools such as SharePoint and Microsoft Viva can improve collaboration and information sharing across departments, fostering a more connected and informed workplace. SharePoint’s custom intranet sites and document libraries make it easier to manage and disseminate information, while Viva supports employee engagement and well-being by integrating communications, knowledge, and learning resources.
From a competitive standpoint, Microsoft’s comprehensive suite of productivity apps positions it strongly against competitors and have helped make it the most popular suite of applications for business, boasting some 345 million users worldwide. The seamless integration of these apps within the Microsoft ecosystem provides a unified experience that can be difficult for competitors to match. This integration is further enhanced by Microsoft Teams, which acts as a central hub for communication and collaboration, incorporating apps like Planner, Lists, and Whiteboard directly into its interface.
Since the arrival of AI and its widescale incorporation into many Microsoft 365 apps, this has provided many extra benefits for businesses. AI-driven features in apps like Microsoft Loop and Clarity, for example, provide deeper insights and facilitate smarter decision-making. Clarity’s analytical tools are able to offer potentially valuable insights into user behaviour, allowing businesses to optimise their websites and improve user engagement. AI in Power Automate and other apps also helps create more sophisticated workflows that adapt to the needs of the business, further boosting productivity.
Looking ahead, the integration of AI will continue to evolve, providing even more powerful tools to enhance business operations. Microsoft’s ongoing investment in AI technologies, thanks to very close relationship with OpenAI, should mean that its apps will remain at the forefront of innovation, thereby helping businesses to stay competitive and efficient in a rapidly changing digital landscape.
