Microsoft Teams Integrated with V18

admin 3CX 3CX v18 27 July 2021 | 0

3CX V18 is getting closer to release we are not quit there but we wanted to talk about a feature that is coming with this release.

All our existing customer will get V18 soon after the official release.

Microsoft Teams Integration

3CX now natively supports Microsoft Teams. With our Teams integration, Teams users can dial 3CX users and vice versa. Teams users can dial out via 3CX and leverage 3CX’s extensive SIP trunk provider support. You can now save on costly MS365 calling plans.

More importantly 3CX PBX features are far more advanced than Teams phone system features and they are much easier to configure also. To configure, follow our Microsoft Teams Business Voice configuration guide which includes a simple four step process.

Other features and improvements

Ability to send emails from 3CX by utilizing Microsoft 365 Integration.
Improved chat handling to: Add/remove chats, transfers & forwarding images.
Updated Welcome Email.

Microsoft Teams Integrated with V18